Privacy Policy

Effective date: 10 April 2025

At Caledora, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website caledora.glass.

1. Who We Are

Caledora is a trading name of Creative Glass Studio Ltd, registered in England and Wales. We specialise in bespoke glass shower enclosures and mirrors, providing services throughout the United Kingdom.

2. What Personal Data We Collect

We collect limited personal data in the following ways:

• Contact Form: When you fill out our form, we receive your name, email address, message, and any files you choose to upload.
• Analytics: We use Google Analytics via Google Tag Manager to understand how visitors interact with our website.
• Cookies: Only essential and analytics cookies are used. No advertising, social media, or remarketing cookies are installed from our site.

3. How We Use Your Data

Your data is used to:

• Respond to your enquiry via email
• Track site usage and performance (via Google Analytics)
• Improve the content and usability of our website

4. How We Share Your Data

We do not sell, trade, or rent your personal information. Your data is not shared with third parties unless required by law or to deliver our services (e.g. Microsoft for sending emails).

5. Data Storage

We do not store your data in databases. Messages sent through our contact form are transmitted via email and not retained on our web server.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent (where applicable)
• Lodge a complaint with the ICO (Information Commissioner’s Office)

7. International Visitors

While we welcome visitors from around the world, our services are only offered within the United Kingdom. All data is processed in accordance with UK GDPR and applicable local laws.

8. Security

We use HTTPS to encrypt data transmission. Our website is hosted on a secure server and protected by firewall systems.

9. Contact

If you have any questions about this Privacy Policy, please contact us at: